Appointments and Cancelations
An appointment is required to receive massage therapy services. Walk-ins
are not accepted. Same-day appointments are not available.
All clients must make their appointment via telephone at 210-269-3314 Appointments
are not made via email, or text.
Incall massage therapy appointments are available in 1/2 hour, 1 hour,
and 1 1/2 hour increments. Outcall or Home Visit massage therapy appointments,
when available, begin with a 1 hour minimum and may include up to 1 1/2
hour sessions per person.
Appointments are available only during regular business hours Monday
thru Friday, after-hours appointments are not available.
New clients are urged to arrive approximately 5-10 minutes early for their
appointment to complete required paperwork. Failure to arrive early to
complete paperwork will result in a shorter session that will be charged
the full session rate.
There are some blackout dates for appointments, I attempt to keep blackout
dates to a minimum and post them on the Massage
Blackout Dates page.
When making your appointment indicate whether you'll be using a gift
certificate or coupon. If you schedule your appointment and indicate you
have a gift certificate or coupon you need to provide any applicable redemption codes and MUST bring the gift certificate
or coupon with you to your appointment or you will be charged full price.
Cancelations and No Shows
To prevent charges or invalidation of gift certificates/coupons Massage
By Ben requires a 6 hour advance cancelation notice. Failure to provide
6 hours notice constitutes a "No Show".
A No Show invalidates the gift certificate or coupon meant to be used
for the massage therapy session.
A No Show will result in a charge for a full session on prepayed accounts.
Future appointments after a No Show may require payment of a missed
visit fee and/or pre-payment of the massage therapy session.